Investigating the performance of emailed apologies by Australian learners of Italian

Authors

DOI:

https://doi.org/10.21283/2376905X.15.1.235

Keywords:

APOLOGIES, APOLOGY STRATEGIES, APOLOGY TYPOLOGY, AUSTRALIAN LEARNERS OF ITALIAN, EMAILED APOLOGIES

Abstract

This paper explores the strategies chosen by Australian learners of Italian when performing emailed apologies in Italian. Through a modified discourse completion task, 42 participants produced a total of 317 emails. This paper presents an adapted typology of these emailed apologies in Italian which, while drawing on previous literature, has been tailored to be more specific to and therefore more effective in the analysis of the data collected in this project. It was found that the apology act as performed by Australian learners of Italian consists of two principal components, the apology and the repair, the latter of which is optional but is usually included. In addition, supportive strategies can be included prior to or following either of these components to strengthen the illocutionary force of the apology act. The analysis also evidenced that while a broad speech act structure can be identified, the apology act is a complex phenomenon which can be performed with great variation.

Author Biography

Talia Walker, The University of Sydney

Talia Walker is a doctoral candidate in the Department of Italian Studies at the University of Sydney, investigating the performance of apologies by learners of Italian at Australian universities. Her interests lie within the fields of pragmatics, intercultural communication, and language acquisition. In recent years, Talia held research and teaching positions at the Australian National University, the University of Sydney, and UTS College.

Published

04/30/2022

How to Cite

Walker, T. (2022). Investigating the performance of emailed apologies by Australian learners of Italian. EuroAmerican Journal of Applied Linguistics and Languages, 9(1), 1–27. https://doi.org/10.21283/2376905X.15.1.235

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Section

Research Articles

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